Early on Monday morning, a sizable group of irate MTN customers vandalized the telecom provider’s office in the FESTAC Town neighborhood of Lagos State in retaliation for the network preventing users because their SIM registration and NID did not match.
In a viral video circulating on social media, the mob could be seen destroying a barricade fence just outside the MTN office.
The Lagos State Police Public Relations Officer, Benjamin Hundeyin, in a response to the circulated video on X.com stated that the DPO of FESTAC and his men had successfully restored normalcy and peace at the scene.
“This should not be the way to go!
“Meanwhile, the DPO FESTAC and his men responded immediately after they got this report. They succeeded in restoring normalcy and are still on the ground to maintain peace.
It was reported that a large crowd of aggrieved subscribers had besieged MTN offices across the country to express their frustration and disappointment over the telecom company’s disconnection of their phone numbers.
Some of the subscribers arrived at the MTN offices with long queues formed at the entrances.
This is a reaction to the directive of the Nigeria Communications Commission to disconnect SIM numbers (telephone lines) not linked to the National Identification Numbers, which was scheduled to take effect on July 31, 2024.